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Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will open. It comprises thorough information about all the operations that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide range of tutorial videos describing how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you need, take a gaze at our comprehensive FAQ database, which includes questions asked by actual individuals and offers practical solutions. We constantly update our Frequently Asked Questions database with new articles so as to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, we have a great team of tech support engineers available 24/7 and eager to help you with any issue. Each support ticket you send will be answered within 1 hour (the average support ticket response time being only twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 188280

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com